Client Corner
Everything you need once you're working with us, in one place. Log in to your dashboard, find a quick answer on raising and tracking cases, send your candidates a note on what to expect, or reach our team when a case needs a person.
How we look after your candidates' data
Global Checks holds ISO/IEC 27001:2022 certification for information security and ISO 9001:2015 for quality management.
Every case starts with the candidate's digital consent, recorded before any check runs, and every result sits on your secure dashboard rather than in an email thread. When your compliance team or an auditor asks how a person was cleared under the Digital Personal Data Protection Act, 2023, the consent, the source and the result are all on record.
New here? Your first week with Global Checks
These are the four things that happen first.
You get dashboard access.Your team's login is set up so you can raise cases and see every result in one place.
We set up your packages.We agree which checks each role needs, so every case raised for that role runs the same way.
You choose how cases come in.One at a time on the dashboard, a bulk upload for a batch, or directly from Zoho Recruit, HRStop or our API.
Your candidates get a request.Each candidate gives digital consent and shares documents from their phone, and the checks start from there.
Take a tour of the platform
Watch how a case moves on the Global Checks dashboard, from raising it to reading the final report.
How do I...?
Short answers to the things clients ask us most. Open a guide to see the steps.
- Log in to your dashboard.
- Start a new case and add the candidate's name and contact details.
- Choose the package set up for that role.
- The candidate receives a request on their phone to give consent and share documents.
- Track the case live until the report is ready.
- Prepare one file with every candidate in the intake.
- Upload it from your dashboard.
- Each candidate receives their own consent request.
- Every case shows its own live status, so you can see which joiners are cleared.
Useful for campus hiring, seasonal intakes and contract deployments.
- Zoho Recruit and HRStop integrations are live today.
- For any other system, cases can come in through our API.
- Write to us and we'll walk your team through the setup.
Once connected, recruiters raise cases without retyping candidate details.
- Open the case on your dashboard to see each check and its status.
- The activity feed shows what changed and when.
- Checkwise discrepancy insights show if the same issue keeps coming up across your cases.
- Read the insufficiency note on the check. It says exactly what is missing or didn't match.
- Speak to the candidate. Many amber results are cleared with an explanation or one more document.
- Once the candidate responds, the check is reviewed again. Nothing is closed without QC.
- Completed reports sit on your dashboard, ready to view and export.
- Billing and invoices are on the dashboard too.
- For a question on an invoice, write to us at info@globalchecks.in.
You're in good company
HR, admin and compliance teams at Tranistics, Badshah Masala, Ajit Industries, Sosyo Hajoori, SIS Alarm, Biodeal Pharmaceuticals, Halonix and Hyatt Ahmedabad verify their workforce with Global Checks.
Reading your report in ten seconds
Every check on a Global Checks report comes back in one of three colours, with the source that confirmed it and a note wherever something didn't match.
Green
The source confirmed what the candidate told you. The check is closed and the case can move on.
Amber
Something needs a second look, such as a missing document or dates that don't quite match. Usually sorted with a word to the candidate.
Red
The source contradicted the candidate, or a record came up that they didn't disclose. The decision is yours, with the reason in writing.
Help your candidates finish faster
You will shortly receive a request from Global Checks, our background verification partner, to complete your background check.
You can do it from your phone. You will be asked to give your consent and share a few documents, such as your ID, address proof and education or employment records. Your details are handled securely and used only for this check.
If you have any questions, reply to this email or speak to our HR team.
Many delays start before a single check runs: the candidate didn't expect the request, wasn't sure it was genuine, or didn't have their documents ready. A short note from you, sent before our request arrives, heads most of that off.
- It tells them the request is real and expected
- It tells them to have their documents to hand
- It tells them who to ask if they're unsure
Copy the note, add your company name, and send it from your usual HR email.
- 98%Accuracy Rate
- 99.5%Completion Rate
- 500+Checks Processed Daily
- 15k+Background Cases Done
What our clients say
"We switched to Global Checks a few months ago to handle our background checks for our employees, and we've experienced a significant increase in our hiring confidence. Their efficient process and detailed reports have been invaluable to our recruitment strategy. They produce the necessary and requested reports faster and at a much more competitive price than what we experienced before."
"I would like to extend our appreciation for the support and services provided by Global Checks in managing our employee background verifications. We acknowledge the consistent efforts of your team in ensuring timely reports and maintaining clear communication throughout the verification process. The platform is user-friendly, and we have found the reporting format to be well-structured and easy to interpret. Overall, we are satisfied with the partnership and look forward to your continued support in streamlining our hiring process."
"We truly value the team's timely coordination and their strong commitment to meeting every deadline. Their reliability gave us complete confidence throughout the process."
Questions from clients
Write to info@globalchecks.in with the person's name and work email.
On your dashboard. Every case shows each check and its status live, so you don't need to email anyone to ask.
Check that the phone number and email on the case are correct, and send the candidate the note on this page so they know the request is genuine. If the case is still stuck, write to us at info@globalchecks.in.
Yes. Packages are set up per role, and you can add any of our 16 checks. Write to info@globalchecks.in and we'll set it up with you.
Read the insufficiency note, then speak to the candidate. Many amber results are resolved with an explanation or one more document, and the check is reviewed again before it closes.
Global Checks is certified to ISO/IEC 27001:2022 for information security. Consent is recorded before any check runs, and results sit on your secure dashboard.
Need help with a case?
Tell us what you need and our team will get back to you. If it's about a specific case, add the candidate's name or the case reference so we can find it straight away.
- Call us080 6532 5149
- Email usinfo@globalchecks.in